“My realtor for life”

Kelley’s patience, willingness to explain complicated matters, and good ole’ fashioned kindness are just some of the things that set her apart. I never doubted that I was working with someone who genuinely cared about my interests and who took her role seriously--even if my little home wasn't going to make her rich. Kelley never hesitated to answer a call or text and has since continued to help me with any questions I’ve had since buying the home. She once told me that I shouldn't feel bad about asking questions even now that I’ve purchased my home because she’s my “realtor for life”.— T.P.

“…under pressure Kelley was calm, cool, and collected”

After six months of lockdown, we realized our little family had outgrown our bungalow in southeast Portland and we wanted to sell—fast. Within two weeks, Kelley had arranged a painter to give our home the curb appeal it needed, cleaned and staged it with furniture we already owned, and listed the house. Within three days we had 60 showings and 10 amazing offers. Our home sold for 13% over the list price! But just as important as price, Kelley was able to market the home so well that we could ask for really favorable terms—like the 60 day free rent back that allowed us to find our forever home while still having a place to live. And, full disclosure, with managing two kids under three I had more than a few panic attacks. But, under pressure Kelley was calm, cool, and collected. Even when our water line broke 24 hours after getting under contract, she had it fixed within the day. If you are trying to perform the puzzle of selling and then buying again, she is your gal.—AR

“…with Kelley, the extra anxiety went away”

When we decided to shop for our first house from out of state in the middle of a pandemic, we were a little (a lot) nervous and unsure about how everything would work. We thought of a ton of different scenarios for how we would see houses in person. After connecting with Kelley, the extra anxiety went away, we ended up feeling totally comfortable shopping 100% remotely. Kelley provided incredibly detailed videos of both houses and neighborhoods both on foot and in the car, complete with commentary, so we got the full experience. We had our sights set on two houses early on and Kelley was a great advocate for us, even when that meant telling us that the houses we thought we loved weren’t the right fit for us (think way too much street noise and structural concerns). When we actually found the perfect house, she worked with us to craft the most competitive offer while making sure we were comfortable with the terms and well informed every step of the way. Once in contract, Kelley worked non-stop to get all inspections scheduled in an extra tight window, she checked in with us regularly, and even connected us with professionals to schedule needed repairs now, to happen as soon as we move in. As a bonus, we loved that the core team of people we worked with, including our home inspector(!), were all females and so knowledgeable and professional. We had the best experience working with Kelley and would absolutely recommend her to anyone.—AH


We had 100% trust in her throughout our search and would definitely recommend her to anyone, but particularly home buying newbies like ourselves! — C.S.

 

Strategic in a seller’s market

Kelley was exceptional in communication, knowledge, and service. Her strategic acumen landed us under contract despite multiple offers on the table. Kelley has great insight on the neighborhoods of Portland and helped us to find a gem in one of the hottest areas. I’d recommend Kelley to our friends and family. I look forward to working with her in the future, but for now...we’re going to enjoy our new home! — S.F.

Kelley recently helped us with both a purchase and a sale. We couldn't have asked for a better agent! She is incredibly professional, knowledgeable, and kind. On top of that, she is a tireless worker, always willing to go above and beyond. She is great about walking you through every step of the process and answering any questions that come up. As an added bonus, she's a really great person too! Kelley is amazing, and we couldn't recommend her highly enough!—E.F.

“Always reachable”

Kelley was always reachable; I honestly don't think an email or text was ever answered back in more than 5 minutes! When it came time to negotiate repairs and get expert advice on problems, she asked questions and made suggestions that hadn't occurred to us. She was on top of everything and held our hand through the entire process of finding our home. We had 100% trust in her throughout our search and would definitely recommend her to anyone, but particularly home buying newbies like ourselves! — C.S.

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Kelley was an amazing asset in my process of house selling. She assisted me at every step in the process, helping me hire contractors as necessary, bringing in female owned businesses whenever possible (my preference) and helping me plan for and execute all the things that needed to be done in order to prepare the property for sale. Additionally she assisted me with emptying the house of the estate contents. She was a very valuable partner in the process and I would not hesitate to work with Kelley again in the future.—T.L.

As a first-time buyer, I only had random internet articles and often impertinent facts to guide me through the cumbersome and often antiquated process of buying a home; that all changed when I met Kelley. She accepted and treated my modest budget no differently than if I was looking for a mansion, she rose to every challenge along the way, she was an amazing negotiator, she relentlessly worked on my behalf, and she treated me with kindness, patience, and understanding when I had questions or got downright nervous at the prospect of making the biggest purchase of my life.— P.T.

Kelley has all the best qualities one could ask for in a realtor. She showed us numerous homes, wrote offer after offer for us, and even when we [chose to pull] out of contract on a house, her patience with us never faltered. She was meticulous and dedicated. She made us feel like we were the most important clients she had, even on our very modest first-home budget. — S.M.

I can confidently recommend anyone to work with Kelley. Her methodical and detail-oriented style took out any of the guesswork for us as new home buyers. We were confident that no stone was left unturned when negotiating and that once under contract that every step was taken care of. She was ready and willing to take care of gathering bids for repair work, scheduling the inspection, and preparing a competitive offer for our home which helped us tremendously as inexperienced first-time home buyers. She communicated with us every step of the way and was always available for questions by text, email, or call, making us feel like we were the only people who mattered. If that’s not enough, she’s also personable, friendly, experienced, knowledgeable, and fun to work with! We highly recommend Kelley because thanks to her we now own the perfect home!—L.B.

As first time home buyers, working with Kelley was an amazing experience. What we thought would be a hair pulling, stressful experience was turned into a walk on the beach. She understood our needs and made the house searching super quick and easy. Communication was great! Kelley kept us up to date on every little change or update throughout the process. Kelley will also go above and beyond to make sure her clients are satisfied. We are grateful for all her hard work and will definitely be going back to her if we decide to sell or buy a home. Kelley will be highly recommended to all of our friends and family.—Y.M.

"Kelley is not only a dedicated and experienced realtor, but an empathetic and insightful human being. She has led us through the past few months of buying a home with such wisdom and determination, and has made the process of out-of-state buying absolutely seamless. We decided to move to the Portland, Oregon area knowing absolutely nothing about what neighborhoods would be the best fit for our family. Kelley gave us detailed insight on locations, accommodated our travel schedule when we came to visit, and spent countless hours driving around with us (in a caravan, and on speakerphone during COVID) to point out important things to know about each area. As a parent herself, Kelley understood what spots we needed to know about to make our decision....answering our kids' endless questions as we checked out neighborhood parks, schools, and ice cream spots, helping us all to really get a feel for what it would be like to live there. When we returned to CA, Kelley was our eyes and ears in OR. She used her vast network and established professional relationships to keep us posted on homes that were coming on the market, spent so many days touring homes (and sending us detailed videos with personalized commentary!) so that it felt like we were actually there. She knew exactly what we were looking for, and when to have us come back for "the one". That house was about to go to market, but Kelley's diligence and relationships allowed us to make an offer on the house early. It was accepted, and Kelley put in to motion a super-talented group of professionals for next steps. Most importantly, she was with us every step of the way. She was there for every inspection (and recommended a stellar inspector), and visited the house countless times to talk us through everything from window coverings to paint colors. She was quite literally our eyes and ears, and for weeks would go over to the house to help us with remote decision-making. She had referrals for every vendor we needed, and was an expert negotiator when it came time to asking for money back from the seller to repair things that needed to be taken care of. Kelley is professional, kind, intuitive, and works so hard. She has literally done EVERYTHING for us. From helping us to narrow down what we wanted (and in what neighborhood), to knowing exactly what house to pass on and which one to fly in for, writing the perfect offer and negotiating just the right terms....Kelley literally does it ALL. I don't think that most realtors are this helpful and involved....Kelley is just a GEM of a human and a top-notch realtor. We were never alone in this process, and feel so secure and confident in our big transition. That is all because of Kelley!"—KS